Lodge a Complaint

Level 1 Support

Submitting a complaint for the first time

For first-time complaints, we encourage you to reach out to us promptly so we can address your concerns without delay. Our team is committed to providing quick support and ensuring your issue is resolved efficiently.

Raise a Complaint Branch Address

Level 2 Support

Principal Nodal Officer

Branch Address

If Still Not Satisfied

You may approach the statutory body appointed by the Reserve Bank of India:

Lodge your complaint online through the RBI CMS Portal: https://cms.rbi.org.in

Or submit in physical/electronic mode to:

Centralized Receipt and Processing Centre (CRPC)
Reserve Bank of India
Central Vista, Sector 17, Chandigarh - 160 017
Email: crpc@rbi.org.in

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